frequently asked question

What time is check-in/check-out?

Early check-in is possible based on availability. Late check-out is possible based on availability. Please let us know your request in advance. You can check-in late at night but please let the front desk know if you are checking in after 10:00 PM.

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Is there laundry service?

Yes.

Drop-off 8:00 AM - 11:00 AM → Delivery 6:00PM

Drop-off 11:00AM- 5:00PM → Delivery 10:00AM next morning.

For more details regarding specific items and prices, please refer to the laundry slipplaced in the room.

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Can you arrange a rental car?

Yes, please contact the bell desk on 4F.

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Do you have bicycles for rent?

Yes, we have rental bicycles on the 1st floor. You need a credit card to use a bicycle.

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Can I smoke in the room?

All of our rooms are non-smoking.

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Can I bring a pet?

We have a dog-friendly plan. Dog that can stay with guest per room is limited to one small-breed dog whose weight is 10kg or less. We have terms and conditions for the dog-friendly plan which requires your signature for approval in advance.

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